Privacy Policy

Welcome to Hirts Gardens Store. Just as we nurture plants with care and transparency, we are committed to cultivating trust with you, our valued gardener. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our online nursery at plantsgardenonsale.com. By using our site, you agree to the practices described here, rooted in our core values of clarity, security, and respect for your growth journey.

1. Our Gardeners: Who We Serve

Our store is designed for plant enthusiasts worldwide—from Indoor Plant Parents and Aspiring Homesteaders to Landscape Artists. Whether you’re browsing our curated collections of Amaryllis, Perennials, Trees & Shrubs, or Garden Products, we tailor your experience to help your green dreams flourish. Our privacy practices reflect this diverse, global community of gardeners.

2. Information We Collect

To provide a seamless, secure shopping experience—from selecting your garden treasures to delivering them to your door—we collect the following types of information:

• Personal Details: Name, email address, shipping/billing address, and phone number, provided when you create an account or place an order.
• Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information, processed through encrypted gateways. We do not store full payment card numbers on our servers.
• Transaction Data: Order history, product selections, and shipping preferences (e.g., Standard or Free Shipping for orders over $50).
• Technical & Usage Data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies to improve site functionality.
• Communication Records: Messages sent via email (e.g., to [email protected]) or through our site’s contact forms.

3. How We Use Your Information

Your data helps us nurture your gardening journey with the same care we pack each Dutch Amaryllis bulb. We use it to:

• Process Transactions: Complete purchases, calculate shipping fees (e.g., $12.95 Standard Shipping for orders under $50), and send order confirmations.
• Provide Customer Care: Respond to inquiries, offer planting advice, and handle returns or issues, ensuring a worry-free experience.
• Improve Our Nursery: Analyze site usage to enhance our product offerings, website design, and checkout process.
• Communicate with You: Send updates on orders, tracking notifications (via EMS for international shipments), and occasional gardening tips—always with an option to unsubscribe.
• Ensure Security: Protect against fraud and unauthorized access, aligning with our philosophy of transparency and trust.

4. Sharing & Disclosure of Information

We treat your data like a rare seedling—with protection and respect. We only share it when necessary:

• Service Partners: With trusted third parties who assist in payment processing (e.g., PayPal), shipping (e.g., EMS), and website operations, under strict confidentiality agreements.
• Legal Compliance: If required by law, to protect our rights, or to ensure the safety of our community.
• Business Transfers: In the event of a merger or sale, with notice to you.
• With Your Consent: For any other purpose, we will seek your explicit approval.

We do not sell your personal information to third-party marketers.

5. Data Storage & Security

Your information is stored securely on servers located in the United States and other regions where our service providers operate. We implement robust measures—including encryption, access controls, and regular monitoring—to safeguard your data, much like we protect plants during shipment. While no system is 100% secure, we strive to uphold the highest standards. Data is retained only as long as needed for business, legal, or tax purposes.

6. Your Rights as a Gardener

You have the right to:

• Access & Correct: Review and update your personal information via your account settings.
• Opt-Out: Unsubscribe from marketing emails using the link in each message.
• Delete: Request deletion of your account data, subject to legal obligations.
• Restrict Processing: Object to certain uses of your data where applicable by law.
• Data Portability: Request a copy of your data in a structured format.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. Cookies & Tracking Technologies

Our site uses cookies—small digital seeds—to enhance your browsing experience. They help remember your cart items, personalize content, and analyze site traffic. You can manage cookie preferences through your browser settings, though disabling them may affect site functionality. We do not use cookies for intrusive advertising.

8. International Transfers

As we ship plants globally (excluding parts of Asia and remote regions), your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws, including the GDPR for European customers.

9. Policy Updates

We may update this policy as our nursery grows. Changes will be posted here with an updated effective date. Continued use of our site signifies your acceptance of the revised policy.

Thank you for partnering with us to bring nature closer to your home. Let’s grow something wonderful together.